Strategic writing services
Kind and careful content for organisations that value access and inclusion
When your mission is making a positive difference, your words need to work harder.
You need a communication specialist who understands that every piece of content is an opportunity to build trust, demonstrate values and create genuine connection with diverse audiences.
The challenge of mission-driven communication
You’re juggling compliance deadlines, stakeholder expectations and the daily demands of keeping your organisation visible and relevant.
Meanwhile, the rules of engagement keep changing. AI summaries, algorithm-driven feeds and evolving accessibility standards all demand attention you don’t have time to give.
You need more than a writer. You need a strategic communications partner who:
- understands the sensitivity of working with vulnerable communities
- knows WCAG guidelines and inclusive language principles inside out
- can transform complex data into compelling narratives
- delivers on time without needing constant guidance
- brings journalism, PR and marketing expertise to every project.
I’m Tanya Hollis, a seasoned communication specialist with 30 years’ experience helping Australian charities, nonprofits and social enterprises tell their stories with clarity, integrity and impact.
How I help

Annual reports
I take the mountain of data, departmental inputs and compliance requirements off your hands, weaving them into a cohesive narrative that showcases your impact and builds awareness all year round.
Digital PR foundations
Freelance support
Milestone narratives
Milestone narratives bring journalism and feature writing expertise to preserve the human side of your history through interviews with the people who lived it. Memories you can share, archive or build on for future storytelling.
Why organisations choose Tanya Hollis Writes
Accessibility at the core: every piece of content considers the diverse needs of your audiences.
Ethical storytelling: stories of vulnerable or marginalised people are handled with respect, integrity and genuine care.
Strategic thinking: drawing on journalism, PR and marketing experience to choose the right approach for each project.
Future-focused: balancing traditional communication excellence with understanding of AI, generative search and evolving digital landscapes.
Proven reliability: ex-journalist’s respect for deadlines combined with the flexibility to adapt to your organisation’s unique needs.
Clients I’ve worked with
What others say
I recently engaged Tanya Hollis Writes as an accessibility copywriting specialist to work on some new and existing collateral for a project I was consulting on. Tanya was very responsive, patient, knowledgeable, and flexible. I would not hesitate in working with her again or recommending her to others.
Tanya’s expert copy editing added consistency and clarity to our publication, while her deep understanding of inclusive language and narrative flow enhanced our messaging.
Projects like an annual report, which has input from so many areas of our organisation, can be time consuming and tedious to put together – Tanya is always one step ahead with a first draft that reads like a final.
Strategic writing service FAQs
How quickly can you start on my project?
How quickly I can start your project depends on its size and complexity, as well other projects currently on the go. For large projects such as annual reports and milestone narratives, I recommend booking at least 6 months ahead of your deadline to avoid disappointment. Smaller projects such as short articles and media releases can often be fit in with a shorter lead time. The safest bet is to start the conversation as soon as the project is a twinkle in your eye, so I can be sure to accommodate your needs.
Do you work with organisations outside the social sector?
While my expertise and passion lie in supporting Australian charities, non-profits and social enterprises, I do occasionally work with purpose-led businesses that share similar values around access and inclusion. If your organisation prioritises social impact and inclusive communication, let’s chat about whether we’re a good fit.
How do you ensure content meets accessibility standards?
Accessibility isn’t an afterthought. It’s built into my process from the start. I understand WCAG, Easy Read and Easy English principles and work with you to understand the specific needs of your audience. I can also develop accessible and inclusive content guidelines for your team to maintain these standards in their own content creation.
What if we need help but aren't sure which service fits?
Not a worry. Many clients come to me with a communication challenge rather than a specific service in mind. Book a discovery chat and we’ll explore what you need together. Sometimes it’s a combination of services, sometimes it’s something completely custom. My job is to understand your goals and recommend the right approach, not to fit you into a predetermined box.
How do you handle sensitive stories and vulnerable communities?
With 30 years in communications including journalism experience, I understand that stories of vulnerable or marginalised people are precious gifts requiring careful handling. I follow ethical storytelling principles, ensuring informed consent, maintaining dignity and respecting boundaries. For milestone narratives and annual reports featuring personal stories, I can provide my ethical storytelling guidelines so you know exactly how your community’s stories will be treated.
Ready to elevate your communication?
Whether you need support with a specific project or ongoing strategic guidance, my services are designed to meet you where you are and help your organisation communicate with clarity, purpose and care.
